AmericanWest Bank Teleservice

TeleService Brings a whole new dimension of convenience to managing your finances by offering you banking services, when and where you need them. From the privacy of your home, your office, or anywhere you are in reach of a telephone.

1-800-772-5479

Main Menu

1. Account Information
2. Funds Transfer
3. AWB Online Support
4. Merchant Check Verification
5. Account Rate Information
6. Bank Information
7. Electronic Transaction Information
8. Check Card or Credit Card Services
9. TeleService Tutorial
   
   Dial 0 for Customer Service

TeleService is either in English or en Español. The menus can be accessed by voice recognition or by using your touch-tone phone.

With the sound of your voice or the touch of your fingertips, using your Touch-Tone phone, the following services are now instantly available to you seven days a week, 24 hours a day.

• Account Balance:

  Any time you want to know the balance of any of your bank accounts, simply use your telephone.

• All Items:

  You may listen to a list of all the transactions that have been posted to your account recently.

• Specific Item:

  If you need information on a specific check, e.g., has it cleared or not, simply enter that check number.

• Account Transfer Request:

  You now have the ability to securely transfer your money from one account to another. This is only allowed between accounts that have the same signers.

• Last Withdrawal or Deposit:

  Find out the amount of your last withdrawal or deposit quickly.

• Loan Payments:

  Make your loan payments easily with TeleService funds transfer.